Technical Specifications Mugs

Our personalised mugs put your logo, artwork or message on office desks, in staff kitchens and into customers' hands. Each 11oz white ceramic mug is printed in full colour, and you can order from just one mug for branded gifts, team essentials or event giveaways.

Explore our Merchandise range to find the right option for your project.

1. What mug styles and sizes are available?

We currently offer one mug style, the 11oz Durham Mug.

Specification

Detail

Mug type

11oz Durham Mug

Capacity

11oz / 325ml

Weight

330g

Material

White ceramic

Finish

Glossy

Other mug colours and styles aren't currently available.

2. What print styles are available?

Choose from two print styles, both in full colour.

Print style

Description

Double sided

Upload one design to print on both sides, or two different designs, one for each side. We'll position them for you.

Wraparound

Supply one complete design using the wraparound template for one continuous design around the mug. Small white gaps are left near the handle and at the top and bottom.

There's no limit on the number of colours in your design, so you can print logos, illustrations, artwork or text.

3. What is the print area and how are mugs printed?

Mugs are printed using full colour sublimation printing. Heat and pressure transfer your artwork from specialist paper into the mug's coating, creating a smooth, vibrant, glossy finish.

Specification

Detail

Printing process

Full colour sublimation

Artwork area

205 × 90mm

Print colours

Full colour, no limit on colours

Unprinted areas

Small gaps by the handle and at the top and bottom

Finish

Smooth and glossy

4. What quantities and turnarounds are available?

You can order from just one mug, which is a great way to check your design before ordering more.

Option

Detail

Minimum order

1 mug

Quantities

Any quantity from 1 to 36, or multiples of 36 for larger orders. Custom quantities are also available.

Packaging

Up to 35 mugs are individually boxed; 36 or more are packed in boxes of 36

Express

Order and approve by 5pm for next working day delivery

Faster and Fast

Order and approve by 6:30pm

Delivery

DPD tracked, with a pre-noon upgrade available

Free delivery

Standard delivery on orders over £75

Each basket item uses one design. To order different designs, add a separate item for each, for example two items of 10 mugs for two designs. Deliveries to extended areas take a further working day.

5. How should I set up my mug artwork?

Download our mug artwork template and use the guides to position your design, or create it with our free online design tool. The template covers the full wraparound area, so you can place your design on one side, both sides or across more of the mug.

Specification

Requirement

Artwork size

205 × 90mm

Format

PDF

Colour

CMYK

Resolution

300dpi

Fonts

Outlined

Bleed

0mm

Safe zone

3mm

When you upload, you can preview where your design sits on the mug. Check that logos and text are positioned where you expect, especially near the handle, and pay close attention to small text and fine details. Every order includes a free artwork check.

6. Are the mugs dishwasher and microwave safe?

Yes. Our ceramic mugs are microwave safe and dishwasher-resistant.

Care

Detail

Microwave

Safe

Dishwasher

Resistant for up to 800 wash cycles at 45°C

Recommended washing

45°C or below, to keep your print looking its best for longer

7. What can businesses use branded mugs for?

Use

Examples

Staff

Office kitchens, new starter packs, staff rewards and company milestones

Customers

Customer gifts and welcome packs

Marketing

Branded merchandise, events, exhibitions and giveaways

Need help?

If you need help with your artwork or choosing between double sided and wraparound printing, our Live Chat team can guide you through the available options.

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